Patrol Case Studies

An In-Depth Look at Segway Patroller Applications 

Segway Patroller case studies provide an in-depth look at how our products have been successfully implemented in environments ranging from shopping and event centers to airports, ports and harbors to university, corporate and medical campuses. They tell the real world stories of diverse customers and creative applications.

The interactive map below will link you to a number of downloadable PDF case studies. Each highlights a customer’s specific personal transportation or security challenge, explains how the Segway Patroller solved the issue, outlines the related customer benefits — and lends creditability to that data with compelling testimonials.

If you would like to request a Segway Patroller demonstration after reviewing our case studies, please click here.

Below is our archive of Segway Patroller customer case studies in PDF format:

Albuquerque Police Department, New Mexico (PDF)
Covering the downtown beat with Segway Patrollers improves relations between police officers, downtown businesses and visitors.

AsiaWorld Expo (AWE) Exhibition and Event Venue, Hong Kong (PDF)
Improving productivity in event services.

Baltimore/Washington International Airport (BWI), Maryland (PDF)
Airport police use Segway Patrollers to decrease response time and combat long shifts.

BaySecur GmbH, Germany (PDF)
A private security firm uses Segway Patrollers to secure large event venues.

Bridgeport Police Department, Connecticut (PDF)
Segway Patrollers give a big boost to community-based policing.

Carolinas HealthCare System, North Carolina (PDF)
Increasing the productivity and range of medical center security personnel.

Chicago Fire Department, EMS Division, Illinois (PDF)
Chicago Fire Department paramedics enhance response time with Segway Patrollers.

Collier County Sherrif’s Office, Florida (PDF)
Segway Patrollers bring versatility to community policing efforts.

Detroit Metropolitan Wayne County Airport, Michigan (PDF)
Patrolling an airport with a mile long concourse.

Ferrari S.p.A., Italy (PDF)
Ferrari headquarters’ security team rediscovers the advantages of mobility.

Glendale Fire Department, EMS Division, Arizona (PDF)
Paramedica on patrol at the Fiesta Bowl® and Super Bowl® XLII.

Howard University Campus Police, Washington DC (PDF)
Securing an urban university campus atop Segway Patrollers.

Intrado (NASDAQ: TRDO), Colorado (PDF)
Securing the company’s 300,000 sq. ft. corporate headquarters.

IPC International Corporation, Bannockburn, Illinois (PDF)
The industry leader in shopping center public safety services secures environments with the Segway Patroller.

Loma Linda University, Advanced Health Science Center, California (PDF)
Patrolling the medical center indoors and outdoors.

Los Angeles County Police, California (PDF)
Boosting the law enforcement presence at the LAC-USC Medical Center Complex.

McCormick Place® Convention Center, Chicago, Illinois (PDF)
Securing a major convention center with Segway Patrollers.

Munich Airport, Germany (PDF)
Personal transportation increases the productivity and responsiveness of airport’s senior operations staff.

Philadelphia Fire Department EMS Division, Pennsylvania (PDF)
Providing emergency medical services at special events.

Rotterdam Community Patrol Program (PDF)
Segway® Patrollers Are Critical To The Success Of Rotterdam’s Community Patrol Program

Sonae Sierra Shopping Center, Lisbon, Portugal (PDF)
Using Segway Patrollers to stand out from the crowd and increase the productivity of shopping center security personnel.

University of Maryland Department of Public Safety, College Park, Maryland (PDF)
Creating a safe and secure environment on campus and improving response time to students calls for security escorts.

Washington, DC Parking Enforcement Team (PDF)
Improving efficiency and increasing revenue with Segway Patrollers helps officers issue approximately 1.6 million violation tickets each year.

Even more case studies can be found at